Hours of Operation
| Monday | 8:00 am - 6:00 pm |
| Tuesday | 8:00 am - 6:00 pm |
| Wednesday | 8:00 am - 6:00 pm |
| Thursday | 8:00 am - 6:00 pm |
| Friday | 8:00 am - 6:00 pm |
| Saturday | 8:00 am - 5:00 pm |
| Closed on Sunday. | |
Our Vision & Mission Statement
Vision Statement
“To provide automotive repairs with the success being built upon our dedication to customer service, employee satisfaction, and commitment to the community we serve.”
Mission Statement
“We are in business to “WOW” our customers with convenient, efficient, affordable vehicle service and maintenance for those who live and work in the Chicago area. We will work everyday to compel our customers to speak positively about us to others, and to continue to enjoy doing business with us for many years and over many generations in their family.”
Our Service Promise
“Our service promise is to be fair, sensitive, honest, trusting, and trustworthy in all our dealings among ourselves, our customers, our vendors, and with the community at large. We will obey all the laws, in fact and in spirit, and we will always do the right thing, in every situation, to the best of our abilities.
We will continue to keep abreast of the latest repair and vehicle technologies to provide knowledgeable and up to date repair processes in order to keep our customers vehicles running in a safe and reliable state. Our team members will operate with the highest level of integrity and we will continue to build our reputation, through our service promise, our community involvement, and our commitment to the environment.”
We will operate a business model that allows us to be profitable, while providing a competitive level of compensation and benefits for our current and future team members enabling us to further our growth.
Our Ethics
To our customers we promise:
- To uphold the highest standards in professional diagnosis, service, and repair by employing the best professional personnel and using state-of-the-industry equipment and quality parts.
- To offer valid written estimates, keeping the customer aware of changes in the repair process.
- To conform to all applicable state and local laws.
- To maintain a sense of personal Obligation to our customers.
- To maintain methods to resolve customer complaints.
To our employees we promise:
- To encourage ongoing training.
- To be personally committed to a quality repair environment.
- To manage our businesses in a professional, informed manner.
To the automotive industry we promise:
- To uphold the highest standards of our industry.
- To attempt to correct abuses within our automotive community.
- To be aware and proactive in response to changing technology and legislation.
- To uphold the integrity of all members of the Automotive Service Professionals.
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